Privacy Policy

Privacy Policy

CNG Renovations values your privacy. This Privacy Policy (“Policy”) explains how we collect and use personal information from those who visit our website or use our services, and what we will and will not do with the information we collect. Our Policy is designed to assure our customers and site visitors of our commitment to exceeding common privacy standards.

We reserve the right to make changes to this Policy at any time. If you want to ensure that you are up to date with the latest changes, we recommend you visit this page regularly. If CNG Renovations chooses to use any personally identifiable information in a significantly different way than stated at the time of collection, we will notify you by email, and you will have the opportunity to allow or refuse such use.

This Policy applies to CNG Renovations and governs any and all data collection and usage by us. By using www.cngrenovations.com (or other related platforms), you are consenting to the data collection practices outlined in this Policy.

Please note: this Policy does not apply to third-party companies or individuals not affiliated with CNG Renovations. We encourage users to review the privacy policies of any external websites linked from our site before submitting personal information.

What This Policy Covers

1. What personally identifiable information is collected from you;

2. Why we collect your data and our legal basis for doing so;

3. How we use and possibly share that information;

4. Your rights and options regarding the use of your data;

5. Our security measures to protect your data.

Information We Collect

It is your choice whether to provide us with personal information. However, if you choose not to, we may not be able to offer you certain services or information.

We may collect:

1. Information you provide voluntarily, such as your name, address, phone number, and email when you inquire about services, schedule consultations, or complete forms.

2. Information collected automatically, such as cookies, IP addresses, browser type, and operating system when visiting our website.

We may also collect non-personal demographic information (e.g., age range, household size, zip code) to better understand our customer base and improve our services.

CNG Renovations only collects personal information you knowingly and willingly provide for service requests, surveys, or customer contact.

Why We Collect Data and How Long We Keep It

We collect data to:

1. Understand your needs and provide the services you request;

2. Improve our offerings and customer experience;

3. Send promotions or updates with your consent;

4. Conduct internal research to enhance our services;

5. Customize our website and communication to your preferences.

We will retain your data only as long as necessary, based on the type of service provided, legal requirements, and the relevance of the data.

How We Use Your Information

CNG Renovations does not sell, rent, or lease customer lists or information to third parties.

We may use your information to:

• Respond to inquiries or service requests

• Improve and personalize your experience

• Provide updates about our services or promotions (with consent)

• Conduct customer satisfaction surveys

• Analyze user behavior for marketing and performance purposes

We may use third-party platforms such as Facebook, Instagram, Google, or Yelp, which may collect data independently via cookies or tracking tools. Their use of data is subject to their own privacy policies.

Disclosure of Information

We may disclose your information only under the following circumstances:

1. To deliver the services you requested;

2. With your explicit consent;

3. When legally required (e.g., subpoenas, legal claims);

4. To service providers under confidentiality agreements;

5. To protect the rights or property of CNG Renovations;

6. In aggregate form where your identity cannot be reasonably determined.

Non-Marketing Communication

We may still contact you for non-marketing purposes, such as appointment confirmations, safety alerts, changes to our services, or account issues.

Opt-Out Options

You may unsubscribe from our communications at any time by emailing us directly. If you wish to opt-out from a third-party platform (e.g., social media), you must do so through that service.